This Privacy Policy explains how Duo Estudi ESPJ collects, uses, and protects personal data from users who visit this website and/or contact us.
1. Data Controller
- Controller: Duo Estudi ESPJ
- Address: Carrer Llac de Constança 19, 07013 Palma (Balearic Islands, Spain)
- Contact email: contacto@duoestudi.com
- Website: https://www.duoestudi.com
2. Personal data we collect
Depending on how you interact with the website, we may collect:
- Identification and contact details: name, surname, email address, phone number (if you provide it).
- Event / enquiry details: estimated date, number of guests, location, preferences, and any other information you include in forms or emails.
- Technical data: IP address, browser information.
3. How we obtain your data
- When you contact us via the contact form.
- When you contact us by email or phone (if displayed on the website).
- When you request information or services (e.g., a quote or availability).
- Through cookies and analytics tools (if enabled and accepted).
4. Purposes of processing
We process your personal data to:
- Respond to enquiries and requests for information.
- Manage quote requests, availability checks, and communications related to planning your event.
- Carry out reasonable follow-up on a request initiated by you (for example, replying to an ongoing email thread).
- Improve user experience and website performance through analytics.
- Comply with applicable legal obligations.
5. Legal basis for processing
The legal basis for processing your data may include:
- Consent (for example, when you submit a form or accept cookies, where applicable).
- Pre-contractual/contractual necessity (for example, to manage a service request or provide a quote).
- Legitimate interest (for example, responding to enquiries and maintaining necessary communications related to your request).
- Compliance with legal obligations.
6. Data retention
We will keep your data only for as long as necessary to fulfil the purpose for which it was collected and to determine any potential liabilities arising from the processing, as well as for any legally required periods.
- Enquiries and contact forms: as long as needed to manage your request and, if no further relationship follows, for a reasonable period for follow-up and record-keeping.
- Contractual relationship: for the duration of the service and for legally required periods afterwards.
- Cookies/analytics: according to each cookie’s duration/configuration (see Cookie Policy, if applicable).
7. Recipients and service providers
We do not sell your personal data. We may share it only when necessary to provide the service or when required by law, with:
- Technology service providers (hosting, email, form tools, analytics, anti-spam), acting as data processors under contract.
- Event suppliers (e.g., venues or other partners) only where needed to manage your request and with your awareness, depending on the case.
- Public authorities and competent bodies where a legal obligation exists.
8. International data transfers
Some tools and providers may be located outside the European Economic Area (EEA). Where this happens, international transfers will be carried out with appropriate safeguards (for example, Standard Contractual Clauses or other mechanisms permitted by law).
9. Data security
We apply reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration.
10. Your rights
You may exercise the following rights, where applicable:
- Access to your personal data.
- Rectification of inaccurate or incomplete data.
- Erasure (right to be forgotten), where applicable.
- Objection to processing.
- Restriction of processing.
- Data portability.
To exercise your rights, please email: contacto@duoestudi.com, stating which right you wish to exercise and providing proof of identity where necessary.
If you believe your request has not been properly addressed, you may lodge a complaint with the Spanish Data Protection Authority (AEPD).
11. Marketing communications
We will not send unsolicited marketing communications without a valid legal basis. If you receive marketing messages and wish to opt out, you can request this by emailing contacto@duoestudi.com.
12. Children
This website and services are not intended for children under 14 years of age. If you believe a child has provided us with personal data, please contact us so we can delete it.
13. Cookies
This website may use cookies and similar technologies. You can find detailed information in our Cookie Policy.
14. Changes to this Privacy Policy
We may update this Privacy Policy when necessary to reflect legal or technical changes. The current version will always be available on this page.
Last updated: 11/03/2026